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  • Why is it essential that Customers purchase the correct amount of insurance cover and are not underinsured?

    It is essential to ensure that our customers goods are not underinsured as in the event of a partial loss where the customer has undervalued their goods, they will only receive a percentage of the value of their goods. This is because of the application of average.

    If you declare your items/goods at £10,000 and it is found that they are worth £20,000 in the event of a claim, you will receive 50% of any settlement. For example, if a claim is made for £1,000, you will only receive £500.

  • How does self storage work?

    You rent a storage container from us, and store your domestic or business items. You can store your goods or possessions from as little as four weeks and for as long as you need. Storage can be reserved in advance to make sure the space require is available when you need it. Our storage is flexible, secure and hassle free. We want to make sure you get the best service and value for money.

  • What kind of security is in place?

    We take the security of your goods and possessions extremely seriously. To protect them we have 24/7 CCTV surveillance and a keypad-controlled security gate. Access to our storage centre is strictly controlled. Also, you are the only one with a key to your container, which is locked with a padlock.

  • How much does it cost?

    The price you pay is determined by the size of the space you need. Click here to see the sizes available. A 20ft (160 square foot) container is £165+VAT per four weeks, while a 5ft container (40 square foot) is £80+VAT per four weeks.

  • What is the minimum rental period?

    The minimum rental period is four weeks. You can store for as long as you want, there is no maximum rental period.

  • What is included in the price?

    The price you are quoted is for four weeks rental cost, insurance is a separate charge through us or your own insurance provider.

  • What about insurance, do I need it?

    Most Self Storage Operators require their customers to provide evidence that they have insurance cover, usually within seven days of commencement of the storage contract otherwise customers must take out the insurance policy supplied by the Self-Storage Operator where the goods are being stored.

  • Do I pay weekly or monthly?

    We’ll invoice you on a four-weekly basis, payable in advance. Then we ask for a direct debit to be set up to our account payable prior to every month. However, we only ask for fourteen days’ notice when you vacate your container and we refund to you any unused storage charges.

  • How quickly can I move in?

    As long as we have the space, you can move in on the same day as you make your inquiry (during office opening hours) providing that you have the relevant documentation needed to complete and sign your contract.

  • What do I need to open a contract?

    We require one form of photo ID (passport or driving license). Payment of the first invoice must be made prior to moving in.

  • What kind of payment methods are available?

    Payment is made via direct debit and initial first payments by card.

  • How often can i get access to my goods?

    You can come and go as you please, 24 hours a day, 7 days a week.

  • How do I get my goods to you?

    You have to bring your belongings to the storage containers. We have ample car parking and large loading/unloading areas. We can recommend local removals and man and van companies to assist you.

     

  • How tall are your containers?

    Our containers are 8ft 6in (2.6m) high, visit our container sizes page, for more info.

  • Where are your terms and conditions?

    Read our Terms and Conditions here.

     

For all your storage needs, contact us today!

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